For samples	within 3-5 days
For wholesales	7-10 days based on the different quantity
For OEM&ODM	15-30 days to negotiation

 

Company Profile

 

(1) Factory direct
(2) OEM/ODM services available, welcome to visit our factory before you place an order
(3) Steady Quality Control
(4) Shipping:UPS,DHL,TNT etc
(5) Professional Technical & Customer Service 
(6) New product output every month with Best price and quality

1· Choose the cheapest & safest shipping company and track the order until receipt. 

2· Warranty provided: 6 months for battery, 3 months for atomizer from the shipping date. 

3· If any defect, a free replacement will be sent along with your next order.

Q:Are you the original factory of OVNS?
A:100% genuine products.

Q: Can I make 100 pcs for the initial order ?
A: Yes, no problem !

Q: How about the afer-sale service?
A: We can guarantee that it is the best quality product on the market with a very low defect rate. For any after-sales quality problems, provide evidence, photos or videos etc, we will replace 1 to 1 for free.

Q: Have your e-cigarette products passed any relevant certifications?
A: Yes, all our product have passed CE and RoHS certificate, and some for TPD approved.

Q: Can the flavors be customized?
A: Of course!

Q: What payment method is available?
A: We accept Paypal,TT ,Alibaba and Bank transfer.

Q: How about the lead time and delivery time of my order?
A: Lead time is usually 5-7 days depending on the order quantity and variety; delivery time is normally 10-12 days.

Q: What is the warranty of your product? 
A: The shelf life is ONE YEAR.

Q: How to order?
A:1. Please let me know which model and what flavors you want.
   2. A Proforma invoice (PI) will be sent to you with your order information.
   3.We will choose the best and fast shipping way for you. If everything is ok with PI, your goods will be shipped ASAP after your payment.
   4.Tracking number is here until you successfully get the goods.
   5. 24 hours services available for you.